Aqua Matrix Instrument
At Aqua Matrix Instrument, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our products and services.
By accessing or using our website, products, and services, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We collect personal and non-personal information to provide and improve our products and services. The types of information we may collect include:
a. Personal Information
Contact Information: Name, email address, phone number, and company name.
Billing and Shipping Information: Address, payment information, and other details necessary to complete transactions.Customer Support Information: Information you provide when contacting us for support, inquiries, or feedback.
b. Non-Personal Information
Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, pages visited, and time spent on each page. This helps us analyze trends and improve the user experience.
Cookies and Tracking Technologies: We may use cookies and similar technologies to track activity on our website. Cookies are small files placed on your device to improve the functionality and performance of our site. You can choose to accept or decline cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including: To Provide and Manage Our Products and Services: Processing your orders, shipments, and payments, as well as offering customer support.
To Improve Our Website and Services: Analyzing user behavior to enhance the functionality, performance, and design of our website.
To Communicate with You: Sending updates, promotions, newsletters, or other relevant information related to our products or services. You can opt-out of marketing communications at any time.
To Meet Legal and Regulatory Requirements: Complying with applicable laws and regulations.
Data Sharing and Disclosure
We value your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your data with trusted third-party service providers who assist us in processing transactions, shipping products, or performing other essential services. These providers are required to protect your data and use it only for the purposes specified.
Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid legal request by government authorities (e.g., a court order or subpoena).
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we will securely delete or anonymize your information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
Access: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., legal obligations or ongoing transactions).
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.
If you wish to exercise any of these rights or have any questions, please contact us using the contact information provided below.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Aqua Matrix Instrument. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our products and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
Aqua Matrix Instrument reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please
contact us at:
Email: